About
Established in 2014, Casino Heroes is one of the oldest and incredibly popular online casinos among gambling enthusiasts. Formerly owned by Hero Gaming Ltd, it was acquired by Deep Dive Tech BV, a company from Curacao. The online casino nabs your attention right from the first moment you enter the website with its visually appealing colours and enticing looks.
As the name suggests, Casino Heroes is full of adventurous games on three islands where you can be the penultimate hero and grab riches. Featuring over 50+ premium-rated game developers, the online casino has a sprawling library of games to cater to all kinds of gamers’ preferences. If you are a die-hard fan of slots and jackpot games and always like it big, Casino Heroes is exactly a gaming haven for you.
Although Casino Heroes had a Malta Gaming Authority Licence when Hero Gaming operated it, it now operates and is regulated under a licence from the Curacao Gaming Control Board. This strategy is meant to acquire a larger global market while adhering to strict gambling protocols, fair gameplay, transparency, and optimum security. Casino Heroes is a standout in the online casino world, offering a unique blend of adventure and gaming that sets it apart from traditional platforms. Themed around a fantasy world, the website immerses players in an interactive experience where they navigate through islands, defeat bosses, and uncover treasures. This gamified approach, combined with a visually appealing layout, makes the site both engaging and user-friendly. The progress indicator above the slots informs players of their journey, adding excitement to the gameplay.
The platform employs advanced encryption technologies to protect player data and transactions, giving users peace of mind while they play.
The vast game selection features over 50+ software providers such as NetEnt, Microgaming, and Play’n GO. Players can enjoy various options, including slot machines, card games, table games, and live casino offerings. The live casino section is imposing, offering real-time professional broadcasts that enhance the gaming experience.
Casino Heroes also excels in its bonus and promotion offerings. New players can take advantage of a 100% sign-up bonus of up to €50, while loyal players are rewarded through a unique loyalty program. This program includes treasure boxes, missions, and unlockables, adding an extra layer of excitement and rewards to the gaming experience.
The platform supports multiple languages, including Finnish and English, making it accessible to a diverse audience. Additionally, Casino Heroes is optimised for both iOS and Android devices, ensuring a seamless gaming experience across all platforms.
Customer support is another strong point, with a helpful and responsive team available to assist with any issues. The funds at Casino Heroes are easy to manage, with straightforward deposit and withdrawal processes that ensure quick payouts.
All things considered, Casino Heroes offers a comprehensive and engaging online casino experience, combining a unique theme, robust security, a wide range of games, and excellent customer support, offering an adventure-packed gaming journey that is hard to resist.
Bonus & Promotions
Casino Heroes offers a dynamic range of bonuses and promotions designed to enhance the gaming experience for new and loyal players. The platform’s welcome bonus is a generous offer that rewards players upon their first deposit, substantially boosting their initial bankroll.
This bonus is automatically credited, ensuring a seamless start to the adventure. Additionally, the platform features regular promotions that keep the excitement alive, including deposit bonuses, free spins, and special event offers tailored to specific occasions like birthdays or holidays.
The loyalty rewards program at Casino Heroes is particularly unique, integrating gamification into its structure. Players collect Rubies, a unique currency earned through gameplay, which can be exchanged for various in-game rewards such as free spins or other enhancements in the Ruby Store. The loyalty program also includes boss battles, where players face off against foes to unlock additional rewards, adding an extra layer of engagement to the experience.
The VIP program offers exclusive perks for high rollers and dedicated players, including personalised bonuses, faster withdrawals, and dedicated account managers. This tiered system ensures that the more you play, the more you’re rewarded, creating a sense of progression and achievement.
Casino Heroes also hosts tournaments, where players compete for top spots on leaderboards to win lucrative prizes. These events often feature a variety of games, providing ample opportunities for players to showcase their skills and earn rewards. These bonuses, promotions, and tournaments ensure that Casino Heroes remains a thrilling and rewarding platform for all players.
Welcome Bonus
Casino Heroes offers a welcome bonus exclusively for first-time depositors, providing a 100% match up to €50 with a minimum deposit of €10. This bonus money is added to your account, allowing you to play with a higher balance. However, the bonus funds cannot be withdrawn until you meet the wagering requirement of 40 times. For example, if you receive a €50 bonus, you must wager a total of €2000 (€50 x 40) to unlock the bonus for withdrawal.
Real money is always used before bonus funds; only bonus money contributes to the wagering requirement. The maximum bet allowed with bonus money is €5, and winnings from higher bets may be forfeited. Different games contribute differently to the wagering requirements: slots contribute 100%, while table games like blackjack and roulette contribute significantly less (10% and 5%, respectively). Certain games are excluded from bonus play, including popular slots like Book of Dead, Diamond Blitz, Lucky Friday, Midas Treasure, Mystery Joker 6000 and 1429 Uncharted Seas.
Bonus money and Treasure Chest items are removed upon withdrawal, and any unused bonus funds or free spins expire after 30 days. Casino Heroes reserves the right to confiscate winnings or close accounts if bonus terms are abused. This transparent and structured welcome offer ensures new players a fair and rewarding start.
Loyalty Bonus
Casino Heroes offers a unique and engaging Loyalty Bonus system centred around its three islands, each providing distinct rewards and challenges. As players navigate these islands, they encounter boss battles and treasures, adding an adventurous twist to traditional loyalty programs. Progress is tracked via a progress indicator above the slots, which fills up as you wager (minimum 20 cents per spin).
When you reach a treasure, you can unlock Rubies or free spins, which are stored in the Ruby Store for later use. Rubies are earned at a rate of 1 Ruby for every €75 wagered and can be exchanged for various in-game enhancements.
Boss battles are a highlight, where players turn over cards to collect weapons and defeat opponents. Victories reward Rubies and free spins, making the loyalty program both rewarding and interactive. However, Rubies expire after 60 days, so players must use them promptly. This program is designed for frequent players, offering a dynamic and immersive way to earn rewards.
VIP Bonus
Casino Heroes’ VIP program is designed to reward its most dedicated players with exclusive perks and bonuses. As you progress through the program, you earn Rubies, the platform’s unique virtual currency, which can be exchanged for exciting rewards in the Ruby Store, such as free spins and other in-game enhancements.
The VIP program also offers personalised bonuses, faster withdrawal processing, and dedicated account managers for top-tier players. Additionally, VIP members gain access to exclusive promotions and events, enhancing their overall gaming experience.
The tiered program allows players to climb higher by wagering more, ensuring that loyalty is consistently rewarded with increasingly valuable benefits.
Banking & Speed
Casino Heroes offers diverse payment channels for seamless transactions, including Skrill, Neteller, Trustly, ecoPayz, Visa, and MasterCard. Deposits are instant, with a minimum of €10 and a maximum of €5,000, varying slightly by method. Withdrawals are equally efficient, processed within 1-5 hours for eWallets and 3-5 banking days for bank cards, with no processing charges. The minimum withdrawal is €20, while the maximum withdrawal limit at Casino Heroes is €10,000 per transaction. However, an additional monthly withdrawal cap of €14,999 means players cannot withdraw more than this amount in a month.
The platform ensures high-level security through advanced encryption and KYC verification, requiring proof of identity and address for withdrawals. While Casino Heroes currently does not support cryptocurrencies, it provides a robust selection of traditional payment options, ensuring accessibility and reliability for players worldwide.
Games & Providers
Casino Heroes boasts an extensive library of games powered by over 48 renowned software providers such as NetEnt, Microgaming, Pragmatic Play, Evolution Gaming, and Big Time Gaming. Players can explore a wide variety of game types, including slots, table games, live dealer games, and progressive jackpots. The platform features popular slots like Book of Dead, Starburst, and Dead or Alive, alongside progressive jackpot slots such as Mega Moolah and Mega Fortune, which have awarded life-changing sums to lucky players.
For live gaming fans, the live dealer section, powered by Evolution Gaming, offers immersive experiences with games like Blackjack, Roulette, and Baccarat. Casino Heroes also hosts tournaments, where players compete on leaderboards for lucrative prizes, adding a competitive edge to the gameplay.
The gaming engine ensures smooth performance with high-quality audio and visuals, enhancing the overall experience. The platform’s interactive design and diverse game offerings make Casino Heroes a top choice for casual and serious players.
Safety & Responsible Gambling
Casino Heroes prioritises safety and responsible gambling, operating under the Curacao Gaming Control Board licence, ensuring compliance with strict regulatory standards. The platform employs advanced encryption technologies (SSL/TLS) to protect player data and transactions, guaranteeing a secure gaming environment.
To promote responsible gambling, Casino Heroes offers tools and features such as deposit limits, session reminders, and self-exclusion options, allowing players to manage their gaming habits effectively. Players can set cooling-off periods or opt for permanent self-exclusion if needed. The casino also provides links to external organisations like GamCare and GambleAware, offering professional support for those experiencing gambling-related issues.
Additionally, Casino Heroes displays responsible gaming messages and encourages players to access its FAQ section for detailed information on safe gaming practices. These measures ensure a transparent and supportive environment for all players.
Support & Design
Casino Heroes excels in customer support, offering players 24/7 live chat and email assistance. While live chat isn’t available round the clock, responses are prompt and helpful, with email inquiries typically resolved within hours. The platform also features a comprehensive FAQ section addressing common queries and providing detailed information on bonuses, payments, and responsible gambling. This ensures players have access to immediate and reliable support whenever needed.
The website design is equally impressive. It features a fantasy-themed interface that immerses players in an adventurous world. The navigation is intuitive, with clear menus and a progress indicator above the slots, enhancing the user experience.
The layout is visually appealing, combining vibrant graphics with smooth functionality. The responsive mobile version offers seamless gameplay on iOS and Android devices. Overall, Casino Heroes delivers a convenient and engaging platform for players, blending robust support with an immersive and user-friendly design.
Conclusion
Casino Heroes offers a unique and engaging gaming experience with its innovative blend of RPG elements and traditional casino gameplay. The platform features a wide range of games from top providers like NetEnt and Microgaming, including popular slots, live dealer games, and progressive jackpots.
The adventure-themed interface adds a layer of excitement, while the loyalty program and boss battles provide rewarding challenges for players.
However, the casino has some drawbacks, such as limited customer support hours and withdrawal fees, which could be improved.
Despite these issues, Casino Heroes stands out for its creative approach and secure environment, making it a solid choice for players seeking a fun and immersive online casino experience.
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