About
Spin City Casino is an online casino launched in 2019 by Faro Entertainment N.V., a company registered with the Curacao Gaming Control Board. Faro Entertainment is a small operator, managing only one other brand, Mr Bet Casino - which we have previously reviewed.
New players can claim a 350% bonus match plus 100 free spins, and regular players can receive exclusive rewards for their gaming activities.
The game selection at Spin City Casino comprises 1,500 games, with hundreds of video slots, jackpots, classic table games and live casino lobbies. With over 50 of the best software developers powering the casino’s games, the operator guarantees quality entertainment. Pragmatic Play, Ezugi, and Nolimit City are among the names you can find in Spin City’s lineup.
If flexibility is a main priority for you, then the payment selection at this casino will definitely suit your fancy. Over 20 payment methods (and even more, depending on your location) are supported, including traditional banking options, e-wallets, and cryptos.
However, the casino has some drawbacks, which we will get into in the rest of our Spin City Casino review.
Bonus & Promotions
The casino offers new players a welcome package that is spread across their first four deposits. Additionally, the casino hosts diverse tournaments and also has a shop where players can buy free spins and loot boxes.
Aside from the welcome bonus, only players enrolled in the VIP program are eligible to claim additional promotions and bonuses.
Welcome Bonus
Spin City Casino offers a 350% bonus match plus 100 free spins, which can be unlocked by making four initial deposits of a minimum of €10.
- First Deposit - 100% match bonus plus 100 free spins
- Second Deposit - 75% deposit bonus
- Third Deposit - 75% bonus
- Fourth Deposit - 100% match bonus
However, you will have to meet certain requirements before being able to withdraw your bonus and winnings. After depositing a minimum of €10, you will have to wager your bonus amount and deposit funds 40x times. These terms have to be met within 5 days. The maximum cashout limit is €200.
VIP Bonus
Spin City supports loyal players with many exclusive bonuses through a lucrative loyalty program. The program has 8 levels: Newcomer, Citizen, Honorary Citizen, Boss, Official, Mayor, and Lord.
To level up, you have to earn points, which are accrued by making deposits and completing quests.
Banking & Speed
There are dozens of payment options supported by Spin City Casino. Players can make deposits and withdrawals using Visa, Mastercard, MiFinity, Neteller, Skrill, AstroPay, EcoPayz, MuchBetter, Paysafecard, Sofort, Klarna, Blik, Interac and Oxxo.
Fast, crypto transfers are enabled through Coins.ph, Binance Pay, Bitcoin, Litecoin, Ethereum, and Tether. As always, the number of available payment options will vary depending on your location.
Spin City Casino sets an accessible €10 minimum deposit and €20 for minimum withdrawals. Before you can withdraw any deposited funds, you will have to fulfil a 2x wagering requirement. Withdrawal times will vary according to your payment processor.
Games & Providers
The casino supports a decent library worth 1,500 games from over 50 providers. Although it is not the most extensive portfolio we’ve encountered, it does a good job of incorporating the most popular video slots, crash games, and table games.
As you can imagine, you will find many slots at a casino called Spin City. With over 800 titles, you can immerse yourself in classic fruit slots, rewarding megaways and fun-themed video slots. Some of the popular slots you’ll find here are Lucky Streak 3 By Endorphina, Elephant's Gold: Bonus Combo by NetGame, and Lucky Penny by 3 Oaks.
The video table game section features variants of many classic table games, including European Roulette, Texas Hold’em, Blackjack 3 Hand, and many more.
The live casino segment includes hundreds of high-quality games hosted by live dealers in professional casino studios. Here you can play many versions of roulette, baccarat, blackjack, craps, sic bo and andar bahar.
Safety & Responsible Gaming
Spin City is a casino owned by Faro Entertainment N.V. The company has an application (OGL/2024/194/0642) for a gaming license in progress with the Curacao Gaming Control Board, and while the application is in progress, Faro Entertainment N.V. is permitted to continue its operations under the Certificate of Operation.
This ambiguous licensing might worry some players, as it implies that the casino may not respect all the required safety protocols as it would under the operation of a full license.
The site stores and encrypts your personal data and payment information using an SSL protocol to keep it safe from bad actors. We could not find any direct mention of random number generators on their site, but their customer support team has stated that as a licensed casino, all slots operate based on a random number generator, ensuring that there is no guarantee of winning or losing.
To ensure player safety, the casino offers many responsible gaming tools and support options on its dedicated Responsible Gaming page. Self-exclusion, cool-off periods, wager limits, loss limits, session limits, and deposit limits are options that can be activated and customised directly from your account settings.
Support & Design
Customers can easily reach out to Spin City Casino if they have any questions or need help with their account.
For quick responses, the casino supports a 24/7 live chat feature, which is located next to your account icon. When you first open the chat, you will first be taken to an FAQ section, and below, you can choose to start a chat with an agent. Next to the site’s live chat, there is a Telegram icon that lets you initiate a conversation with another support bot.
There is also the option of sending an email message to customercare@spin.city for matters that require more details.
When it comes to site design and functionality, Spin City Casino has much to improve. The interface has an outdated feel, and all pages have long loading times. The layout is very straightforward, and while everything is easy to locate, it takes quite a while for the content to load, which is rather inconvenient.
Spin City is a mobile casino which you can access via browser, but it also has two proprietary mobile apps that you can download for iOS and Android. The button arrangement and layout are the same in both the desktop and mobile versions.
Conclusion
Spin City Casino is a great casino option for customers who prefer optimised mobile play and are frequent players.
This is because Spin City Casino has created dedicated apps for iOS and Android phones, and their Loyalty program comes with many exclusive bonuses and promotions.
Also, their welcome package boosts your account funds with a 350% match deposit bonus and 100 free spins.
However, aside from their welcome and loyalty bonuses, there are no other promotions and deals for regular players, such as cashback and reload offers. The wagering requirements and bonus lifetime for the welcome bonus are also drawbacks, as these conditions can be too limiting for many players.
While the Curacao license is not yet regarded as the most stringent of iGaiming licenses, its responsive customer support and commitment to payer safety showcase the platform's reliability and trustworthiness.
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